Casino Games' Terms and Conditions — fully in English

These Terms and Conditions constitute a legally binding agreement between the Casino Games platform and its users. By registering with or using Casino Games, you are deemed to have fully accepted these terms.

Casino Games is an online gaming platform offering Sports Betting, casino games, bingo, and related entertainment services. Please read these Terms and Conditions in full before using the platform.

These Terms and Conditions are part of Casino Games' Privacy Policy And Responsible Gaming Policyapplicable in conjunction with. These documents complement one another.

To open an account and use the Casino Games platform, the following conditions must be met:

• You must be at least 18 years must be.
• Online gaming is not legally prohibited in the country or region where you reside.
• Each individual may only One Account can be managed. Operating multiple accounts will result in all of them being cancelled.
• All information provided at registration must be truthful, accurate, and complete.
• You must use your account on your own behalf and in your own interest. Operating an account on behalf of another person is not permitted.
• It is your responsibility to keep your account password and login credentials strictly confidential. You are responsible for all activity carried out through your account.

You will need to provide an active mobile number during account registration. Casino Games will verify your identity by sending an OTP to that number. Providing an incorrect number will prevent your account from being activated.

Casino Games complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. KYC verification is mandatory before making a withdrawal or completing transactions above a specified amount.

For KYC verification, Casino Games may request a scanned copy of any one of the following government-issued identity documents:

• National ID Card (NID)
• Passport
• Driving License
• Birth Registration Certificate (where applicable)

Casino Games aims to complete verification within 3–5 business days. Your withdrawal request may be on hold while verification is pending. You may continue playing normally during this time.

The rules governing financial transactions on Casino Games are detailed below. These rules apply to all payment methods.

For deposits:

• Minimum Deposit Amount: BDT 200
• Maximum single deposit: as per the limit set by Casino Games
• Deposits are generally credited to your account instantly
• Only use payment methods registered in your own name. Deposits from third parties are not accepted.
• Accepted payment methods: bKash, Nagad, Rocket, and other approved mobile banking services

For withdrawals:

• Minimum Withdrawal Amount: BDT 500
• Withdrawals are generally processed within 15–30 minutes
• Withdrawals cannot be processed without KYC verification
• Withdrawals will be made to the same payment method used for the deposit
• Casino Games does not charge any processing fee on withdrawals

Casino Games offers various bonuses and promotions. Each bonus is subject to specific terms and conditions, which are subject to change. By claiming a bonus, you agree to the applicable bonus terms.

General Bonus Terms:

• Each bonus has its own Wagering Requirement applies. To withdraw bonus funds, the required wagering must be completed.
• Multiple bonuses may not be used simultaneously unless the promotion terms explicitly state otherwise.
• Bonuses may only be used on eligible games. Use of bonuses on certain games may be restricted.
• If the wagering requirement is not completed within the specified timeframe after claiming a bonus, the bonus will be forfeited.
• Claiming bonuses from multiple accounts is strictly prohibited.

Casino Games reserves the right to modify, suspend, or cancel any promotion at any time. If bonus abuse or fraudulent activity is established, Casino Games reserves the right to immediately close the account and forfeit all bonuses and winnings.

The following rules apply to participation in Sports Betting and casino games on Casino Games. These rules cover all types of gaming activity.

• Minimum and maximum bet amounts are set for each game or bet.
• Once a bet is confirmed, it cannot be cancelled unless Casino Games acknowledges an error.
• Live betting is accepted after an event has started, but any bet placed with prior knowledge of the result will be considered void.
• If incorrect odds are displayed due to a technical error, Casino Games reserves the right to void the affected bets.
• Casino Games reserves the right to change odds at any time. However, any change in odds will not apply to bets that have already been confirmed.
• Bets placed on events involving match fixing or any form of fraudulent activity will be considered void.

Casino Games reserves the right to restrict betting on certain events or games, or to refuse service, particularly where suspicious activity is suspected.

Casino Games is fully committed to ensuring fair and transparent gaming. All game outcomes on our platform Random Number Generator (RNG) determined impartially by technology.

• Casino Games' RNG system is regularly audited and certified by independent third parties.
• For each game's Return to Player (RTP) Rates are clearly disclosed.
• Casino Games does not interfere with the outcome of any game in any way.
• Gaming software is licensed from internationally recognized providers.

Casino Games believes that gaming is purely a form of entertainment and should never be a source of financial stress or emotional distress. We therefore encourage all our members to play responsibly.

Casino Games provides the following responsible gaming tools:

• Daily Deposit Limit: Set a daily limit on how much you deposit each day.
• Weekly or Monthly Loss Limit: Set the amount of losses after which your gaming will automatically stop within a given period.
• Session Time Limit: Set a limit on how long you play in a single session.
• Self-Exclusion: The option to voluntarily suspend your account for a set period of time.
• Cooling-Off Period: Temporarily close your account for anywhere between 24 hours and 30 days to take a break.

Use of Casino Games by anyone under 18 is strictly prohibited. Casino Games operates strict age verification measures to protect minors from gambling.

Casino Games is fully committed to protecting your personal information. We follow international data protection standards and use SSL encryption technology.

• Information provided at registration is used solely for account management, KYC verification, and customer support purposes.
• Casino Games does not sell your personal information to any third party.
• Information may need to be shared with regulatory authorities in cases of legal obligation.
• Your browsing and gaming data is used to improve the platform and deliver a personalized experience.

To learn more about your privacy, please see our Privacy Policy To request deletion or correction of your data, please contact Casino Games support.

Casino Games reserves the right to temporarily suspend or permanently close your account under any of the following circumstances:

• For breaching any provision of these Terms and Conditions.
• Using a false identity or forged documents.
• For abusing the bonus system or engaging in fraudulent activity.
• If there is suspicion of money laundering or illegal financial activity.
• For operating multiple accounts.
• For posing a threat to the security of the platform.

You may request to close your account at any time. Your account will be closed once any remaining balance has been withdrawn.

All content on the Casino Games platform — including logos, images, graphics, software, text, designs, and other elements — is protected under the intellectual property rights of Casino Games or its respective licensors.

• No content from Casino Games may be reproduced, distributed, or used for commercial purposes without prior written permission.
• Attempting to reverse engineer the platform's software or code is strictly prohibited.
• The Casino Games brand name and logo may not be used without prior authorization.

Casino Games reserves the right to partially or fully amend, revise, or update these Terms and Conditions at any time. The updated date will be published on this page following any changes.

• For significant changes, Casino Games will send a notification to your registered mobile number or account.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request that your account be closed.

If you have any questions or need clarification regarding these Terms and Conditions, the Casino Games support team is always ready to help.

• Live Chat: 24/7 support is available via the live chat option on the website.
• Email: [email protected] (responses are typically provided within 24 hours)
• Language: Support in Bangla is always available.

To submit a complaint, please write to the support team with full details. Casino Games takes every complaint seriously and typically resolves issues within 3–5 business days.